Year: 2024 | Month: October-December | Volume: 9 | Issue: 4 | Pages: 96-104
DOI: https://doi.org/10.52403/gijhsr.20240410
Ensuring Patient Safety in Inpatient Ward: A Case Study in Identifying Patient Correctly among Nurses
Sariyatun Najla1, Yuswardi2, Noraliyatun Jannah3, Putri Mayasari4, Mayanti Mahdasari5
1Nurse Professional Study Program, Faculty of Nursing, Universitas Syiah Kuala, Banda Aceh, Indonesia
2,3,4Department Fundamental of Nursing & Management of Nursing, Faculty of Nursing, Universitas Syiah Kuala, Banda Aceh, Indonesia
Corresponding Author: Yuswardi
ABSTRACT
Identifying patients correctly is a critical component of healthcare delivery. As it underpins the entire continuum of care, from initial intake to assessment of appropriate treatments and interventions. Misidentification of patients can lead to significant errors, such as incorrect medication administration, incorrect surgery site, and other adverse events that compromise patient safety. The aim of the case study is to identify the experiences of nurses regarding the implementation of patient identification correctly in a inpatient ward in Banda Aceh. The research method used is a descriptive study. Twenty-eight nurses were involved in using observation sheets to implement the JCI concept of identifying patients correctly. The observation sheet consists of 4 statements related to the implementation of patient identification, where ensures the patient's identity bracelet (4 items), introduces himself to the patient (2 items), active communication (1 open question), and provides informed consent. This observation sheet utilizes the Guttman scale with 'Yes' and 'No' as the answer choices. The results of this case study show that nurses have optimally ensured that the identity bracelets are installed correctly (78.5%), nurses have not optimally introduced themselves to patients (57.1%), nurses have optimally implemented active communication (60.7%), and nurses have optimally provided informed consent before nursing actions (89.2%). The author recommends continuous supervision to ensure patient identification is properly implemented, and hospitals should always strive to improve nurses' self-awareness by providing professional services as a work culture.
Keywords: Patient safety, Nurses, Identifying